Customizable and Easy to Use
- CTS AMA will allow user-defined report
can generate reports simultaneously from desktops
Reports can be
exported to Excel for further manipulation
Reports can be
customized, by the user, to meet the needs of the organization
reports by call completion status to help validate the CABS billing
Traffic through No NXX reports.
CBSI can create
custom reports based on the customerís requirements
an Image from the AMA Reports Module!
Some of the Reports
Available in the AMA Module
Carrier Information Report
The Carrier Information Report allows you to print the carrier
information. This listing includes the CIC, ACNA, ACNA Entity, Elapsed
Time, Messages and Average Holding Time.
Incoming/Terminating or Outgoing/Originating Trunk Group Report
These two reports list, by date period and trunk group: the trunk group
identifier, trunk group name, number of messages, total elapsed time and
average hold time. The user chooses the date range and date period as
well as whether this contains individual or sets of Incoming/Terminating
or Outgoing/Originating Trunk Groups.
Carrier Elapsed Time Report
The Carrier Elapsed Time Report shows a daily total for each trunk group
specified in a date range for the NXX(s) and their respective trunk
groups. Each trunk group is then further broken down showing each
carrierís daily totals for the particular trunk group.
Trunk Group Listing
The Trunk Group Listing displays a list of the trunk groups that are set
up within the report application. It shows the trunk group identifier
and the trunk group name.
NXX to NXX Report
The NXX to NXX Report prints the number of calls made from an
originating NXX to a terminating NXX. It will report each day separately
in the selected period, and then print a total for the period.
NO NXX Report
The No NXX Report will allow the user to track phantom traffic and begin
the rectification process.
The Answer Report displays the number of answered calls to unanswered
calls and calculates a percentage.
AMA Server Log
The AMA Server Log displays a summary of the records received by the
server. Each summary contains the date, inserted records, No NXX
records, duplicate records, invalid records and total records.
AMA Record Summary
The AMA Record Summary displays a breakdown of the records for a
particular time period (day, month, year). It shows the number of
normal, No NXX, invalid and total records.
Records with No Trunk Group or CIC Code Reports
The four following reports summarize the records where there is no trunk
group or CIC code. Each report shows the date, structure code, call
type, message count and elapsed time.
Unassigned Trunk Group Report: No incoming or outgoing
Unassigned Incoming Trunk Group Report: No incoming
Unassigned Outgoing Trunk Group Report: No outgoing
Unassigned CIC Group Report: No CIC code